Terms & Conditions
Return & Refund Policy
Last Updated: 2026
Welcome to Classy Store. By using our website and placing an order, you agree to these Terms & Conditions.
Products
Classy Store sells genuine products imported from Australia, including skincare products, toys and collectibles such as Hot Wheels and LEGO, chocolates, and other consumer goods.
Pricing
All prices displayed on our website are in Sri Lankan Rupees (LKR) unless otherwise stated. Prices are subject to change without prior notice.
Orders
We reserve the right to accept, reject, or cancel any order due to product availability, pricing errors, suspected fraud, or other legitimate business reasons.
Payments
Payments are processed securely through approved payment service providers. Classy Store does not store customers’ complete payment card information.
Shipping
Delivery times are estimates and may vary due to customs processing, courier delays, weather conditions, or other circumstances beyond our control.
Intellectual Property
All content on this website, including text, images, logos, graphics, and product descriptions, is the property of Classy Store and may not be copied, reproduced, or distributed without permission.
Limitation of Liability
Classy Store shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Changes to Terms
We may update these Terms & Conditions from time to time. Continued use of the website constitutes acceptance of any revised terms.
Contact Information
Classy Store
Website: https://classyystore.com
Email: info@classyystore.com
Phone: 0759167731
Last Updated: 2026
At Classy Store, customer satisfaction is important to us.
Returns
Products may be returned within 7 days of delivery if:
- The item received is damaged.
- The item received is defective.
- The wrong product was delivered.
Non-Returnable Items
For hygiene and safety reasons, we do not accept returns for:
- Opened or used skincare products.
- Opened food items or chocolates.
- Products damaged due to customer misuse.
- Clearance or sale items unless defective.
Return Process
To request a return, please contact us within 7 days of receiving your order and provide:
- Order number
- Photos of the product
- Description of the issue
Refunds
Once the returned item has been received and inspected, approved refunds will be processed to the original payment method within 7–14 business days.
Shipping Costs
Return shipping costs may be covered by Classy Store if the return is due to our error, damaged goods, or defective products.
Contact Information
Email: info@classyystore.com
Phone: 0759167731
Privacy Policy
Last Updated: 2026
Classy Store respects your privacy and is committed to protecting your personal information.
Information We Collect
We may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Order details
- Payment transaction information
How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Send order confirmations and updates
- Improve our products and services
- Prevent fraud and unauthorized transactions
Data Security
We implement reasonable security measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.
Third-Party Services
We may share necessary information with trusted payment processors, shipping providers, and service partners solely for order fulfillment and business operations.
Cookies
Our website may use cookies and similar technologies to improve website functionality and user experience.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us.
Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Classy Store
Website: https://classyystore.com
Email: info@classyystore.com
Phone: 0759167731